How to Use Monday - Client Guide
What is Monday used for?
Monday is our primary tool for tracking the progress of your projects. It helps us to:
- Keep an overview of all your assets in one place
- Inform you about the status of individual parts of the project
- Communicate efficiently about necessary changes and adjustments
- Ensure a smooth approval process
Project Structure
Main Sections of the Project
| Section | Description |
|---|---|
| PLANNED | Assets awaiting processing |
| FOR CLIENT – Your Action Needed | Assets requiring your action |
| FOR FANATIC GAMES – In Team Review | Assets awaiting our team's review |
| IN PROCESS – Fanatic Games | Assets actively being worked on |
| COMPLETED | Completed assets |
Explanation of Columns
Asset (Main Item)
| Column | Description |
|---|---|
| Asset | The name of the asset |
| 🚦 Status | Current stage (automatically updated) |
| ⭐ Priority | You can adjust priority if an asset is urgent |
| ⏳ Progress % | Estimate of work progress (for reference) |
| 🧑💼 Client | Contact persons on your side who receive notifications |
| 🧙♂️ Fanatic Supervisor | Our project lead responsible for quality |
Note: The better the supervisor understands your project, requirements, and instructions, the better the entire team will execute them.
Subitem (Review Steps)
Subitems are individual review steps (e.g., Model, UV, Textures). Click the small arrow next to the asset's name to expand them.
| Column | Description |
|---|---|
| Subitem | Name of the production step |
| 📁 Files | File for review (unless agreed on different transfer method) |
| 📋 Status by Client | Your feedback status |
| 🎨 Status by Fanatic | Current processing stage |
Status by Client – Your Options
| Status | When to Use |
|---|---|
| APPROVED | The review step is approved, proceed to next |
| NEEDS CHANGES | You require adjustments to this step |
| ANSWERED | You have responded to supervisor's question |
| PAUSED | Pause work on asset (use only for extended holds) |
Status by Fanatic – What We Tell You
| Status | What It Means |
|---|---|
| READY TO CHECK | Production step is ready for your review |
| WE NEED ADVICE/INFO | Supervisor needs additional information |
Where to Write Messages and Provide Feedback
Each subitem has its own message space. Access it by clicking the + icon next to the subitem's name.
Use this space to:
- Write messages to the supervisor
- Provide feedback
- Attach files with your feedback
How to Work with Assets
Notifications
When the supervisor sets Status by Fanatic to READY TO CHECK or WE NEED ADVICE/INFO:
- Asset moves to FOR CLIENT – Your Action Needed section
- All individuals in the 🧑💼 Client column receive an email notification with a link
Processing Requests
If it's a review request (🎨 Status by Fanatic = READY TO CHECK):
- Download the file from 📁 Files
- Verify if it meets your requirements
- If approved → Set 📋 Status by Client to APPROVED
- If changes needed → Set to NEEDS CHANGES and add comment/feedback
If it's a question (🎨 Status by Fanatic = WE NEED ADVICE/INFO):
- Read the question in the message section
- Write your response
- Set 📋 Status by Client to ANSWERED
Next Steps
From there, we and our automation will handle the rest!
Priority and Pausing
You can:
- Change priority if an asset becomes urgent
- Pause work by setting status to PAUSED (use only for extended holds)
Changes you make on the Client Board are reflected on our internal Artist Board.
Notification Settings
Tip: Monday sends many notifications for every change. We recommend turning off these notifications in your profile under Notifications section. Disable for both In Monday.com and Email to reduce unnecessary updates.
Questions?
If you have any questions, contact your supervisor directly using the contact info on the board.